Beaufort Online Share Dealing Account FAQs

What is a Beaufort Online Share Dealing Account or Stocks and Shares ISA?

Beaufort offers an online share dealing service you can use to buy and sell shares online at a flat commission of just £8 per trade. Using your Beaufort online execution-only share dealing account or ISA, you can trade in a range of companies listed on the London Stock Exchange and AIM.

 

Who are Beaufort Securities?

Beaufort Securities Limited is authorised and regulated by the Financial Conduct Authority (FCA Register No. 155104), and is a member of the London Stock Exchange. Clearing and Settlement is provided by Beaufort Asset Clearing Services which is authorised and regulated by the Financial Conduct Authority (FCA Register No. 485165), and is a member of the London Stock Exchange, NEX and QCA. Registered in England and Wales No. 06637499

 

Do you charge any fees other than £8 commission?

We don’t charge any management fees or inactivity fees for our Online Execution-only Share Dealing accounts. We charge a small cash Corporate Action or Dividend processing fee, this is 10% of the value of the transaction with a minimum charge of £0.25 and maximum of £1. Our simple and transparent charges can be found in our Rate Card.

 

How do I open a Beaufort Online Share Dealing or Online Stocks and Shares ISA account?

To open your Beaufort Online Share Dealing account or ISA, simply click here. Please ensure you read our Terms of Business and note you must have funds in your account before you can start to buy shares.

Please note that our Online Share Dealing and Online Stocks & Shares ISA accounts are only available to UK residents. If you are a non-UK resident, please click here to find out more about our Telephone and Advisory Stockbroking services.

 

Can I start trading today?

Once you've submitted your application it will be processed within 3 business days. We are required by law to confirm your identity and address. By submitting your application, you authorise us to make searches about you at credit reference agencies who will supply us with information, including information from the Electoral Register, for the purpose of verifying your identity. If these searches are successful, you will be issued with your welcome pack by post. If we are unable to verify your identity through the above method, we will contact you to request further information via email. If you want to buy shares simply fund your account and start trading. If you want to sell shares you already hold as certificates, these will need to be transferred to your Beaufort Securities Online Share Dealing account first using a Crest Transfer Form.

 

How should I contact you?

The most secure way to get in touch with our Online Helpdesk is by sending a secure message from within the Mailbox section of your account when you are logged in.

We aim to response to secure messages within 1 business day, however this may take longer during during busy periods. If your enquiry/request is of an urgent nature we advise that you telephone our Helpdesk on 020 7042 9910 where we can assist you straight away during UK market hours (8:00am - 4:30pm, Monday-Friday).

 

Is there a minimum/maximum amount of funds I have to keep in my account?

No is the simple answer.

For a Beaufort Online account there is no minimum or maximum cash balance which must be maintained. You can fund it by debit card with any value from £20 to £20,000 per payment. If you wish to put in more than £20,000 by debit card you have to make more than one payment.

No limits apply to bank transfers. For a Beaufort Stocks and Shares ISA the amount you can put in is limited by current UK tax law.

 

 

 

Is there a minimum/maximum size of order?

No. Provided you have funds on your account you can deal up to the value of those funds. Due to 'market size' restrictions set by market makers some orders may not go through online automatically but you can telephone our dealers and they will help you fulfil orders over market size.

 

How long does a trade take to settle?

Normal settlement is 2 working days (T+2).

 

Can I trade on unsettled funds?

Yes, we give you value to trade on unsettled funds immediately.

 

Will I get a share certificate?

No. This is a nominee service which means that the shares are held electronically in a pooled nominee account. You remain the beneficial owner of the shares. If you decide you would like to have the shares re-registered in to your own name and receive a certificate, this can be done very easily and is subject to the re-registration charge. Click here to see our Rate Card including all our administration fees.

 

How can I see what investments I hold?

Once you have logged in you will need to select which portfolio you wish to view from the 'My Accounts' menu. Then you will need to click on 'Holdings' on the sb navigation menu to see the contents of that portfolio in full (both cash and stocks).

 

How can I access my statement?

You can request a statement of your portfolio at any time via our platform by clicking the 'GENERATE REPORT' link. You will be requested to define a start and end date of the statement and, once generated, it will be stored in the Documents section of your portfolio.

 

What markets can I deal in?

Currently our platform allows you to buy and sell shares in all companies that are listed on the London Stock Exchange, including AIM. Our platform doesn't currently support international dealing. However we do offer access to international markets via our Telephone Broking Service.

 

During what hours can I trade?

You can trade during normal London Stock Exchange market hours – from 8.00am until 4.30pm, Monday to Friday (but not on Bank Holidays). Outside these hours you can choose to place a limit order which will be monitored during market hours. You can learn more about limits in our Understanding Limit Orders page.

 

How do I transfer share certificates into my Beaufort Account?

A Beaufort Online account is a nominee based account. If you have share certificates, you can transfer them to your account by downloading a Crest Transfer Form. You need to complete a transfer form for each holding and then return to us at Beaufort Securities, 63 St Mary Axe, London, EC3A 8AA together with your valid share certificates (these must be in your name).

 

How long does it take for my certificates to be transferred into my Account?

Once we receive your certificates and completed CREST Transfer Form is takes around 2-4 days for your holding to be registered and appear in your account.

 

How do I transfer my holdings from another broker?

When you open an online share dealing or ISA account we will send you a broker transfer form automatically with your Welcome Pack. You can also download one by clicking here. Complete, sign and return the form to us and we will then contact your broker and make arrangements for the transfer of your stock.

 

How long does a transfer from another broker take?

We will contact your existing broker on the day we receive your form, so the actual transfer should only take a few days. However, be aware that the speed of transfer is dependent on the efficiency of the other broker. Shares held in an ISA are normally transferred within 28 days.

 

How secure is the account?

All the information sent between you and our offices is encrypted giving you total peace of mind. We hold a valid security certificate for our website and in your web browser this can normally be evidenced by a closed padlock symbol next to the web address on any of the client pages while you are making an application for an account and once you are logged in. We also make use of 2-Factor Security in our login process, should you which to transact on your account.

 

When will my tax voucher be sent to me?

A consolidated tax voucher is issued annually for dividends which are paid within the previous tax year. This will be delivered to your secure mailbox in your account shortly after the end of the tax year.

 

When will I receive my dividends?

Dividends are normally credited to your account on the day we receive cleared funds from the company registrar. The money can be re-invested at our normal commission rates or withdrawn to your bank account.

 

How do I change my nominated bank details

To request your bank details to be changed send us a secure message through your account advising us of your new bank details.

 

How do I change my registered address?

If you are changing address please send us a secure message though your account. We will then advise you what (if any) documentation we may need to make the change for you.

 

How do I transfer my stock to another broker?

You will first need to contact the broker to open an account with them and complete their transfer form. They will then send this to us and we will transfer the account on your behalf.

 

How will you notify me of corporate actions?

We will notify you in writing of any corporate actions through the secure mailbox in your account. You will need to respond to the message stating the option you wish to take up. If you do not respond we will take the default action as detailed in our Terms of Business.

 

How can I find out about companies to invest in?

In our Market News and Research sections you can search for company profiles, historic prices, company reports and much more.

 

Are you authorised by the Financial Conduct Authority?

Yes, Beaufort Securities Ltd is an FCA authorised firm (FCA Number 155104). You can look up our current status on the FCA website.